Finance Assistant 1

SALARY: $21.00-$25.00/Hour.

REPORTS TO: Chief Financial Officer (CFO)

AREAS OF RESPONSIBILITY: The Finance Assistant performs bookkeeping duties for the organization. Finance Assistant will be required to know and perform many different duties within the finance department with an emphasis on billing and accounts receivable.

QUALIFICATIONS: The position requires a high school graduate with some college coursework in accounting or business preferred. A basic knowledge of accounting principles and medical billing processes is essential. The role requires basic bookkeeping skills, accurate math skills, and proficiency in Microsoft Office products, with a strong emphasis on Excel. Accurate and rapid keyboarding skills are necessary, with a high level of attention to detail. The ability to identify and resolve discrepancies in financial data is important.
Excellent communication and problem-solving skills are essential to interact with team members and external parties, as well as to handle phone inquiries and resolve issues cordially. The position requires the ability to prioritize and manage multiple tasks efficiently. The individual must maintain confidentiality relating to Mountain Valleys Health Center’s personnel, patients, and information that could result in proprietary damage to MVHC.
Must possess current valid California or Oregon ID.

REQUIREMENTS AFTER HIRE:
Obtain current CPR card.
Clean and appropriate business attire.

Overview: The Finance Assistant 1 will support the finance team in managing accounts receivable billing and payment collection for designated payers and locations. This role ensures that payments are properly posted and reconciled, issues are identified and resolved, and financial records are maintained in accordance with organizational goals.
Key Responsibilities:
• Payment Posting & Reconciliation:
o Investigate the source of unidentified payments to ensure they are applied correctly to the appropriate accounts.
o Contact senders to clarify and resolve payment posting issues when necessary.
o Reconcile shortages on both paper and electronic EOBs (Explanation of Benefits), determining proper allowances and write-offs.
• Support Financial Operations:
o Assist in updating the Direct Deposit files daily, ensuring all data is accurate and up-to-date.
o Perform comparisons of downloaded files to the Direct Deposit to identify and correct discrepancies.
o Set up Electronic Remittance Advices (ERA) for commercial and Medicare payors.
o Assist with running and balancing daily credit card transactions, ensuring payments are posted correctly.
• Assist with Accounting and Reporting:
o Run reports, build worksheets, and export data into the accounting system to prepare financial statements.
o Investigate discrepancies in accounting data to support accurate financial reporting.
• Patient Refunds:
o Process refund checks for patients with credit balances in the Intergy accounts receivable system, as authorized by the Billing Manager.
• General Support:
o Maintain punctuality and ensure all assigned duties are completed within the workday.
o Notify the Supervisor of any backlog of work to ensure timely resolution.
o Perform other duties as assigned, demonstrating flexibility and a willingness to take on additional responsibilities as needed.
• Confidentiality & Compliance:
o Maintain strict confidentiality by not disclosing any information regarding patients, co-workers, or the organization to unauthorized individuals.
Perform other duties as assigned, demonstrating flexibility and willingness to do extra work as needed, on an intermittent basis.

CUSTOMER CARE: A core value of Mountain Valleys Health Centers’ is our dedication to high-quality customer care. As a Community Health Center, our patients are our vitality; therefore, every patient will be treated accordingly.

At MVHC a customer is defined as but not limited to a patient, vendor, contractor, granting agency, community business, and employee. Customers will be treated with the utmost dignity and respect regardless of their socio-economic status, insurance type, job position, and/or race, etc. Discrimination is unacceptable and is grounds for immediate termination.

Every employee of MVHC will adhere to the Accountability Measures outlined either at the onset of employment or at the date of this signed job description. Should these expectations not be upheld, the employee understands that disciplinary action will be taken which could lead to immediate termination.

By signing this job description, the employee commits to providing the highest quality customer care and will strive to make each patient feel as though they are the only one.

PHYSICAL REQUIREMENTS: Sitting, standing, walking, working on computer for long periods of time, lifting/carrying objects up to 30 lbs, pulling, twisting, repetitive motion of hands, close eye work, listening, speaking in person or on the phone, reading, and writing.